Manchester, Connecticut
Water and Sewer Department
The Manchester Water and Sewer Department operates the water and wastewater treatment facilities for the citizens of Manchester, Connecticut. The Department is pleased to provide information to you about its vital role in Manchester's community.
The Mission of the Water and Sewer Department is to provide the highest possible water quality and customer service at the lowest possible cost, while continuing our commitment to improving the infrastructure and our community's environment.
Office Hours: 8:00 a.m. - 4:30 p.m.
Phone: 860-647-3115
Emergency Phone: 24 hours - 860-647-3111
Billing Phone: 860-647-3135
About Us
Our department is organized into five sections with various responsibilities.
MoreFats, Oils and Grease Program (FOG)
Information regarding the FOG program
MoreIndustrial Pretreatment (IPP)
Information regarding the IPP program.
MoreCitizen Request System
Report a problem.
More
Customer Information
Important Information about the Water and Sewer Department
MorePay Water/Sewer Bills Online
Pay your Water and/or Sewer Bills using either credit card (Mastercard, Visa, Discover, American Express) or eCheck. No fees apply.
MoreWater/Sewer Billing History
View past invoices and payment history
MoreRules and Regulations
More
Water Consumption History
This program will allow customers to review their water consumption history for the past five years.
MoreWater Quality Reports
Review the current and past reports.
2021 Report2020 Report
2019 Report
More
Water Supply Status
Status of the town's reservoirs.
More